KE4AVB wrote:Arkie wrote:Probably need two to use one for parts.
That what I did years ago when I brought the two MacCats that I used. Using one for parts I got 30 yrs out of them. With these your probably going need more one spare though.
and I really don't trust on-line reviews. I wrote a bad review on a product awhile back from Northern tools and when I checked couple weeks later by BAD review had been edited to a GOOD review
Haven't traded with them since they sent me 12 ball pein hammers instead the hydraulic jack that I ordered. It was a nightmare just to return the hammers. Never could it straight that I was needing the jack instead.
I've had some real in person hassels with them also. I've even tried calling their stores and going thru the manager and trying to stay with the same person so as too not be changing horses in the middle of the stream and still end up on the short end of the stick, if the manager is not their the left hand don't know what the right hand is doing. They seem to think that everyone lives just around the corner from their store also.
One example I ordered a $3000 wood splitter with some accessories and I told them to be sure and not call for pick-up until all parts have arrived because I'm 60 miles out one way. They finally called and said all was in store ready for pickup, I got the persons name that called, told them it would be 3 days and when I asked them to give me the list of items they had they person indicated they did not know, just following orders to call and I insisted on them checking and sure enough couple of the items had not arrived yet. Got another call next day and was informed again by another person my stuff was in store and would be sent back if not retrieved. I had to tell them I was 60 miles out and tied up on another job. I called and asked for the manager the 3rd day to make sure all was ok. He was off that day and the other two persons that previously called was not on duty and the stand-in manager was outside. They said they were sure ALL MY stuff was in store.
When I got to the store two of the needed parts ordered could not be found and I had to pay for them to ship too me later and when they filled out the payment by credit card I happened to notice they had charged me over $6000 on a credit card, had been charged for 2 of everything (and some of the stuff I had not even yet received) and their manager that
needed to confirm and do corrections was gone for lunch. They were trying to get him by cell phone leaving messages and constant apologizes.
I had rather take a beating with a wet rope than try to order stuff to the store for retrieval due to the hassels they create, like watching a bunch of monkeys and this is not the only instance. I can see where it would really be a hassel trying to return or exchange some of their items, it's bad enough just trying to get correct items in first place.
BUT THEY DO MAKE SURE ALL THEIR REVIEWS ARE GOOD. Heck they (Northern Tools)
might even edit this rant so as too brag on themselves.
Subject: Might want to get 3 of them Guangdong China saws because you and I know that
replacements parts won't be available EVER, but don't be surprised if no two of the China made saws will have interchangeable parts. (made one at a time with re-cycled parts and no two exactly alike from China)
