A lot to read, but I appreciate any input.
It's the machine on this thread: viewtopic.php?f=3&t=1499&p=10922&hilit=water+pump#p10922
North Star model 10617. Has a Honda GC160.
A little background: This pump has been used for years at this seaside condo. The condo was built below sea level, so as to be able to add an additional floor. The parking garage is on the bottom floor. The place has an underground ejector pit and pump to pump out rain water. But, it can't keep with a heavy rain, so everytime it rains hard, they set up this pump, with a line into the pit, to help it out. Otherwise, the garage floods.
Anyway, maintenance guy called me the other day and said they just used it for the first time since I repaired it. He says it pulls water out of the ejection pit, and to the pump, but doesn't move it up the hill into the street (about a 6 foot elevation over 50 linear feet). He seemed to think the engine was running slow.
I went over, it's running strong at 3600 rpm. It was as he said. Water to the pump, but the outlet hose of the pump was very soft, you could close it off with your foot. He said it usually is rock hard, and the water flies into the street at the end of the hose. (Inlet and outlet hoses are about 3 inches) I took the pump housing off to inspect, as I had it off when I was working on it before. There isn't much to it. An impeller (rusted) to the crank, and the housing cover. All looks good.
I suggested a restriction in the outlet side or the inlet side, maybe even sucking some air. He said when it stopped raining, he'd check it out and call me. Called me yesterday and said they found a slight obstruction in the outlet hose, but it didn't help.
He hooked up another pump they have and it worked fine, he said.
That's the stumper. He saw the inside of the pump when I pulled the cover the other day. He suggested that the impeller was slipping on the crank. I told him it was rusted solid.
I don't have much experience with this type of pump, but I can't see anything wrong. The other pump he tried is bigger; I wonder if it overcame an obstruction?