by KE4AVB » Tue Oct 23, 2018 4:58 am
I know the Stens is $150 for free US shipments but I do order smaller amounts too and pay the flat rate shipping. Our Canadian members are having to pay customs, tariff charges, high shipping charges, and even other taxes just to get the parts. Some the stuff that is going is just plain business killing to drive us small shops out business.
They are going to need a lot more aggressive to drive me out. I might be fighting more than I once did to get the parts just I am not a dealer because I like my independence. This probably why I personally warranty the new engines I sell but the customer are welcome to carry to a servicing dealer if they want to. I still fairly good at procurement as I do use backdoors to get my parts legally. And no it not the five finger discount method. Some us independents do work together helping each other. It like my Stihl parts needs most are outrageous on the part prices but I do have one that sell them to me at a workable price, just can't have them order from the Stihl warehouse as the shipping charges are ridiculous.
The problem here is that many servicing dealers will not even service equipment under warranty if they didn't sell it. I even had Kohler to tell me to carry a couple defective coils into the local dealer for warranty replacement and none of them would not even honor the Kohler's request so I replaced the parts for the customer and charged him my cost for the parts. He had already contacted his dealer and were backlogged for three months and he didn't the time to have his commercial mower to be offline for three months.
The truest measure of society is the how it treats its elderly, its pets, and its prisoners.