KE4AVB wrote:Here is a good question for the fellow Briggs dealers. Why is Briggs superseding a single head to a pair heads? Is there service bulletin that I am unaware of and that I am needing additional parts that I have currently not ordered?
I working a 440000 using the 792299 and 792300 heads. I was only needing to the 792300 head but both heads are superseded to 597562 which would explain why my cost is $116 for the head. Anyway they are supposedly on back order until 7/15 which if like the other items I have ordered they will be on back order a lot longer.
Wow. Thanks for the heads up , I'll have to make sure and check every single part requirement I need before doing quotes any more, it looks.. I stgill have some pending back orders from April that haven't filled yet either..
BTW emailing Briggs via the Power Portal appears to useless nowadays. They haven't replied to a single email this year that I have sent.
Ive found it usually works better to email your inside sales rep at PD, they are usually more responsive and they usually have inside info, and can get your questions through if they don't have an answer.. at least for me it always worked better that way..
How poor are they who have not patience. What wound did ever heal, but by degrees? - Iago (Othello Act II, Scene 3)