Horizontal Pressure Washer Pumps

[KE4AVB]

Looks the days of repairing these horizontal 4000 psi pumps are now numbered too. Just price out the rebuild cost on a General EZ4040 pump vs a new pump. It costs me as much as a new pump (S260) without regulator just for the parts; of course I was needing packing, oil seals, and a plunger. No way you can justify repairing one if you add labor. Matter of fact the customer just purchase an AV pump with regulator for $225 including shipping off Ebay and had me to put it on.

[KE4AVB]

Actually it not an AR pump but is a Panda made in [you guess it China] PRC per my supplier. Very limited amount parts available for the CPW4G40B. Another ripoff of good product by the Chinese.

PRC = People's Republic of China

[creia]

Curious as to what your warranty policy is on labor and materials (if any) on a "customer provided part". I am a bit surprised that you would even agree to install it- it seems like it could be a mess if things happen to "go south" with the repair for whatever reason?
Michael

[KE4AVB]

No warranty. Customer must handle all their claims themselves and with this not getting an invoice basically there is no warranty at all. He knows this a risk that he is taking. He is one of my best customers and will bring his other pumps for repairs. He also knows that I am providing no warranty on this job.

Normally I don't like doing this kinda of due warranty issues in general.

As far warranty work of my repairs I only had one come back the whole year so I think I am fairly good on making sure things are right before they leave.

[creia]

It sounds like you have got good business practices that work well for you that have come with experience. Please understand (and I think that you do) that I was in no way being critical or judgemental that you did it. I suspected that there was more to the story, and there was.
Michael

[KE4AVB]

Understood...I haven't worked in service industry for over 30 yrs not have learned a few things. This working for yourself can be both a blessing and a curse if you get may drift.

[Luffydog]

Both r a double edge sword