793880 camshaft failures

[SUKI]

Guys I had a lot 793880 ACR failures over the years but a new worrying problem is happening when these ACR fails. I had three in a row to take out the governor/oil slinger. The latest engine even shows damage from metal fragment getting slammed between the piston rod and the crankcase right at the cylinder.

Why can't Briggs realize there is a major problem with these camshaft ACRs. Even the latest supersede part is no better than the older part. One customer done had tow failures in less than 6 months. The last one destroyed the governor completely. Since after market camshaft are now on the market and seems to be just about as good as the OEM. I see no point paying nearly $60 for one that just going to fail within a few months when I can get an AM version for $30.

[bgsengine]

Why can't Briggs realize there is a major problem with these camshaft ACRs.

They realize it, they just don't care. especially now that due to the bankruptcy thing a lot of their potential past warranty obligations are discharged - if they don't use that cam or design any more, it's no skin off their back and more money in their pockets from parts sales & replacement engine sales, etc.

[hanz63]

Like 20-30% of them have other issues from the breakage. I'm upfront before the teardown. You have to be. Some errors are fatal. I've had damaged blocks, sumps. You do your repair and just figure they will be back in a year for head gasket anyways.

[KE4AVB]

Yes you got the inform that although you know camshaft has fail there can likely be other damages and that you don't have x-ray eyes.

I got in a Honda V-twin that was locked up from lack of oil. Although I got it freed up I know it will fail majorly if the repairs are not done now. But the customer wants to argue with me that the $850 in repairs is too much since the engine is now running. I know form experience that aluminum has already started transferring to the crankshaft journal and will only get worst until the rods break from over heating destroying the block.

[RoyM]

When it grenades he will be back on your doorstep screaming at you. Note on the service order the customer has declined repairs and unit is being returned as is with no warranty expressed or implied. CYA!

[hanz63]

I really have the best customers. Communication has come up , gotta tell them that... Really it starts with a good repair order with the triple C's and updates in writing when it is finalized. Notes about concerns to watch, why a repair was authorized for what it was so that should something abnormal come up, you're covered in writing. Notes about what to expect next time in . Write it down.