by KE4AVB » Tue Apr 16, 2024 7:05 am
Well The Idiot Ran Service is still trying to screw me. Even the Tax Advocacy Center can't straighten things out. So this year's solution on this end was to file this year's taxes with no payment included ($196 due). Actually less as they got to apply the Earned Income Credit. I actually went non profit the last half of the 2023 tax year. I included a letter and told them to just take out this year's payment out what they owe me and that I would work on being non profit this year. I have been trying to my refunds since 2019 and only manage to get one of the Covid payments.
Being non profit is causing me some problems as last year the bank had drop to $120 so I had stop ordering parts until I got a few repairs out. I manage a $1200 deposit yesterday so parts got ordered except for the Gardner parts.
While on the subject of Gardner they have so screwed up their business that I can't even get an order for parts completed. About two weeks ago now, I tried placing an order online but I couldn't access the place order button. So I called the order in. They just lost it. So I went thru my sales rep. Over half of the order never got shipped even the system on this end said they had all the parts except tow line items in stock. Those never made it to the online system. So I tried three more times; I even involved a manager above my sales rep. His orders appeared and then disappeared. Now what few items that were on back order has now also disappeared with no shipment. I have been putting up with things like this for 5 months now. Yesterday I emailed my sales rep and told her that I not placing any further orders until they get the system and their act straighten out.
I was trying to sell a couple Kohler engines and I can't even get Gardner to give me a straight answer they have them or when they would be able to get them so I just going to send the equipment back to customer and forget about replacing the engines. I would just drop Gardner if it wasn't for my Hydro Gear contract and Parts Smart look up access. I would have ordered the engine through RBI but they are buying from Gardner which I have an account with.
If Gardner larger customers are having the same problems they are going to leave too. Too bad Gardner is the only distributor for Tuff Torq transmission parts in the US.
The truest measure of society is the how it treats its elderly, its pets, and its prisoners.